Hello! I'm Greg
An expert in innovation methodologies, technology, IT, product, and business strategy. Known for impacting business performance by leveraging an aptitude for technology and the evolving digital space, strategic thinking, marketing, and business sense, and intuitive consumer-centric insight. Huge passion for envisioning platforms and ecosystems, creative use of data, and open, lightweight innovation.
Greg Fay
Technology, Innovation, Product, and Business Strategy Leader
Email:
Location:
Overland Park, KS (Kansas City)
Life:
Father of three amazing kids; Ironman Triathlete; Fun with astronomy & weather
EXPERIENCE
2018-2019
Software Solutions Business Line Leader
BURNS & MCDONNELL
Managed software solutions asset portfolio, accountable for executing the company’s software solutions programs. Responsible for envisioning and building new and powerful SaaS solutions that meet client needs, replacing the traditional custom solution business model. Envisioned automated easy-to-use digital experiences including a powerful GIS platform, industry-specific data visualization tools, and others to meet common client needs.
2013-2017
Director Digital Innovation Lab
HALLMARK CARDS
Led the re-manifestation of Hallmark's vision as the lead steward in translating their business model to the digital world. Leveraged open innovation methodologies, digital experiences, and technologies, creating a new vision of digital connecting, including mobile, social, websites & APIs to digitally interact with 3rd party partners & sites.
2008-2013
E-commerce Director
HALLMARK CARDS
Brought in to transform Hallmark Digital by solving major organizational, site stability, and digital site experience issues. Responsible for a $20-30M annual budget, 11 direct reports over a 70-person organization, and worked to partner with leaders across the entire organization. Revamped external partnerships and hosting arrangements for the sites, re-architected it from the ground up and created a new platform and experience connecting to all consumer touchpoints while preparing for a future innovative vision to connect to partners.
EDUCATION
Master's Degree
Electrical & Computer Engineering
UNIVERSITY OF KANSAS
Emphasis in Telecommunications Systems
Thesis: "Simulation of PODA - A Priority Oriented Demand Assignment Protocol"
GPA: 3.82/4.0
Bachelor's Degree
Electrical & Computer Engineering
UNIVERSITY OF KANSAS
Emphasis in Communications Systems
GPA: 3.74/4.0, (Rank: 18/307)
Graduated with Distinction
SKILLS
Technology & Digital Strategy
Open & Lightweight Innovation
Products, Platforms, Experiences
Business Transformation
Platform & Ecosystem Architect
Data, Cloud, Mobile, Social
EXPERTISE
METHODOLOGIES & TOOLS
Innovation: Open Innovation, Lightweight Innovation, Lean Startup, Lean Product, API, Human-Centered Design, Crowdsourcing, Co-Creation, Value Proposition, Ecosystem, Rapid Prototyping, Design Thinking, Sprints
PM: Agile, Prototype, Waterfall, Rapid, Sprints, Jira, Asana, Trello, Slack, TFS, Kanban
TECHNOLOGIES & TOOLS
Development: React.js, Angular, JavaScript, C/C#, PHP, .NET MVC/Web, API, jQuery, AJAX, HTML, CSS, Ionic, Cordova, other from assembler to high-level simulation, Micro Services Architecture
Data: SQL Server, MongoDB, Postgres, MySql, Redis, Graph (Neo4j), AI, Machine Learning, Ontologies, NLP
Cloud: AWS, Azure, Pivotal/PWS, Salesforce/Heroku
DevOps: Bitbucket, Git, GitHub, Test Flight
IT & Telecom
Phones, Telecom, Call Center, Active Directory, MS Windows Server, Wireless Access, Networking, Ticketing, VPN, VMware, Office365, Desktop Support, Routers/Switches/Firewalls, PC/Mac/Linux OS, Mobile Devices, IoT